By using Kbh-Kollegier.dk, you accept that we handle your personal data in accordance with this data policy.
What personal data do we collect?
When you purchase a subscription-based membership on the website, we collect your name, surname and email address. We do this in order to complete your registration.
What do we use personal data for?
We need certain personal data in order to provide our service and services to you. The personal data is used for the following:
- Administration of the website (including your membership account).
- Activate your membership order to access our content and database.
- Understand your needs in an effort to improve the website.
- Understand website usage so we can improve our marketing efforts and the company in general.
- Send you Service emails. We send you emails to manage your membership. These are service emails that include registration of membership creation, how to use our service and a confirmation email when you cancel your membership.
We will not send you newsletters unless you have directly agreed to receive newsletters from us.
Sharing of personal data with third parties
Personal data submitted on www.kbh-kollegier.dk will only be shared with third parties:
From time to time we disclose personal information to third parties in order to provide you with our service. This includes third parties such as payment processors (Stripe, Quickpay and Clearhaus), credit card validation providers, hosting providers and other service providers that help us keep the website running. This includes service providers for the development of the website (Yan&Co). They do not decide what happens to your data and they simply use the data on our behalf. We do not store your credit or debit card information in our systems – it is kept secure with our payment provider (Stripe).
Kbh-Kollegier.dk is entitled to disclose personal data to, for example, abuse registers in accordance with applicable law if a customer abuses or defrauds Kbh-Kollegier.dk.
Statistics on users’ use of Kbh-Kollegier.dk are used to develop and improve our service, and therefore we keep statistics on users’ use and visits to pages on Kbh-Kollegier.dk. The statistics are based on summarizing data, and therefore we can, for example, see which URLs (pages) users are looking at the most.
Kbh-Kollegier.dk uses Piwik.pro to collect statistics on visitors and their behavior and in this context passes on IP addresses to Piwik.pro.
In the event that Kbh-Kollegier.dk undergoes a reorganization or is sold to a third party, you agree that any personal information we may have about you will be disclosed to the reorganization or third party.
If you use the website’s chat function (Live Chat) to contact us, we receive various information when the chat is initialized. This information includes the website’s help function that you have enabled, as well as the version of your browser and operating system. In addition, the chat platform will periodically transmit information regarding the availability of the chat service and whether you are online. Based on this information, the website’s chat start button will be either enabled or disabled.
You can view your chat history by opening the chat in the bottom right corner.
If we are not available on the live chat, we will receive a message and respond to you by email if you are no longer online in the chat on our website. Sharing your email address via the chat function does not give us the right to send you newsletters, but only the right to respond to your questions via email.
Login and Password
You are responsible for keeping your password and login details secret and secure. Even though we take necessary steps to secure your information, there is a risk that it could be stolen from your computer. If you suspect that your information has been disclosed without your consent, please contact us at firstname.lastname@example.org.
Update your personal data
We can update your personal data and ensure it is up-to-date and correct. You can send updated personal data to email@example.com and we will update it for you.
Access to your personal data
You have the right to receive a copy of the information we hold about you. You can get this by contacting firstname.lastname@example.org.
How long do we keep your personal data?
We keep your personal data for 5 years or as long as you remain a member of Kbh-Kollegier.dk. You can at any time ask us to delete any personal information we may hold about you. However, we are entitled to retain data for accounting/documentation purposes. You can contact us at email@example.com.
Links to third party websites
How to contact us